It is unlikely that the smart lock will not recognise your fingerprint after the first try, however, we recommend that you register at least 3 fingerprints, just in case. Make sure that your finger and the fingerprint pad are dry and free from dirt or grease. And input the fingerprints from various angels when registering them onto the lock. If for any reason it isn’t recognising your finger, please open the handle via the App or with a key card.
